Enjay CRM Overview

Enjay CRM is available on cloud or on-premised solution, powered by SugarCRM platform to simplify inquiry management, customer information management, sales and marketing operation. Enjay CRM is tool which every small and medium business companies can use to enhance their sales and support operation and save valuable time by increasing employee productivity.

 

Another benefit of Enjay CRM is that it can be integrated with Enjay Synapse Telephony solution and many other popular PBX, Telephony solution using powerful API and other connectors to bridge gap between computers and telephony.

Why use Enjay CRM

Managing customer information, inquiries, support and service request in spreadsheet is very time consuming. Using Enjay CRM which can also be integrated with telephony system can enhance business productivity and improve data security. Enjay CRM is suitable for many business verticles like Eduction, Indsurance, Pharma and Healthcare, Automobile, hospitality, Tourse and Travel, ITES and IT service companies, service industris, sales and product marketing companies, small or large call centers etc.

Enjay CRM comes with basic and advanced features like, Manage entire customer service life cycle. Cases, bugs, calls, visits, tasks, Contracts, emails, SMS. Auto escalations and notifications Track, monitor and analyse employee activities and efficiencies. Record all Task, Emails, SMS, visits, calls, CRM activity. Fully integrated CRM which can integrate SMS, Email, Telephony, website, customer portal and any third party application.

We took regular SugarCRM Community Edition and developed lots of Indian functionality around it. We made it talk to your website, telephony, mobile, Customers, Suppliers, Team members and management, thus giving full value for money.